Facilities work orders

The Facilities Services work order system allows our faculty, staff and students to submit work requests, check on the status of their work requests and receive communication emails of any status change to a work order. 

Work orders must be submitted online, except in the event of emergency.

Submit a work order

Please note that emails, phone calls, text messages and verbal requests in non-emergency situations
will not be accepted. Requests will only be fulfilled if a work order is submitted online.

Work order requests

• Building services: Custodial duties, pest control, residential lightbulb changes, bloodborne clean-up, office and furniture moves, recycling and trash pick-up, etc.
  • Note: Event set-up requests for Centennial Hall, Wallenberg Hall, Gavle Rooms or Olin Auditorium must be requested through the Campus Performance Hall Technical and Set-up Request form. All other requests will be completed within the Facilities work order system.
  • Requests must include (in the comments of the work order):
    • Astra event confirmation number. (You will receive this via email after your event has been confirmed. Please only submit a set-up request AFTER your event has been approved.)
    • Event title, time and date.
    • Where will your event take place?
    • What time will you need the event set up?
    • What is needed for your event? (Examples: number of tables, number of chairs, number of trash cans, any staging needed for your event)
• Electrical: Outlet not working, burned-out light ballast, or problems with exhaust fans, stoves, smoke detectors, fire alarms and fire extinguishers.
• Grounds: Landscaping, lawn maintenance, tree issues, snow removal, etc.
• Mechanical & HVAC: Heating and air conditioning problems, plumbing problems (water leaks in showers and toilets), etc.
• Motor pool: Å·ÖÞ±­ÍøͶ_Å·ÖÞ±­ÍâΧapp-Ͷע¹ÙÍø-owned vehicle maintenance and repair, grounds equipment maintenance and repair, etc.
• Structural: Repairs to windows, floors and ceilings, roofs, doors, stairs, etc., in a college-owned building.

Submit a work order

(Step-by-step instructions)

Other requests

Any requests for beds, washers, dryers, WiFi, Ethernet, campus phones, or event set-ups submitted into the Facilities Services work order system will be declined.

You must submit these requests to the correct departments:

• To report issues with a bed, contact Residential Life.
• To report problems with WiFi, Ethernet (including Ethernet ports) and campus phones, contact the ITS Helpdesk.
• To request room reservations and event set-up (including use of tables, chairs, stages, etc.), contact the scheduling office.
• To report issues with washers and dryers, please use your "Family Pride Pay" mobile app to report problems directly to the laundry company.

Not sure which work order to submit?

Review this flowchart sharing common work order requests.